FAQ
Frequently Asked Questions
When considering a new supplier for your business, it's important to understand all aspects to ensure a good partnership.
How do you ensure product consistency?
Our FSSC 22000 certified facility and rigorous quality control processes ensure each batch meets our high standards.
What makes your supply chain more reliable?
Our Danish production facility gives us full control over the supply chain, reducing risks of delays or shortages.
How quickly can I receive my order?
We strive for quick turnaround times. Typically, orders are processed and shipped within 2-3 business days, depending on your location.
Can you handle fluctuating order volumes?
Absolutely. Our flexible production can scale to meet your needs, whether you're just starting out or experiencing rapid growth.
Do you offer samples for new customers?
Yes, we provide sample kits to help you experience our quality firsthand before placing a larger order.
Can you accommodate custom formulations?
Yes, our R&D team can work with you to develop custom products that meet your specific requirements.
What traceability measures do you have in place?
We maintain comprehensive records throughout the production process, ensuring full traceability from raw materials to finished products.
How do you handle food safety and allergen control?
Our FSSC 22000 certified facility follows strict protocols for food safety and allergen management, including regular audits and staff training.
What is the process for starting a private label project with you?
Begin by contacting our sales team. We'll discuss your needs, provide samples if needed, and guide you through the design and production process.
What are your minimum order quantities for private label products?
Our MOQs are flexible and depend on the specific product and packaging. Contact our sales team for detailed information.
How does the product development process work?
We start with a consultation to understand your needs, then move through concept development, prototyping, testing, and finally, production scaling.
Do you offer exclusivity for custom-developed products?
We can discuss exclusivity arrangements for your unique products. This would be part of our initial consultation and agreement process.